Payment and Shipping Information
Delivery fee is automatically added to the order payment that is indicated in your order. Packages are passed to the courier service on the 2nd – 5th day of placing order. Be careful. We pass the package after the receipt of transfer. In case of any problem, VitaMed contacts you via e-mail or phone for further consultation.
Delivery takes place on working days between 8 a.m. and 5 p.m., therefore we kindly ask you to give delivery address where you are available during that period. In case of delivery failure, DHL leaves a note and tries to deliver the package at another consulted time. In case of a second delivery failure, DHL delivers the product to VitaMed. Do not forget to check the items in your package. If there is no problem, sign the proof of receipt. Afterwards, we are not willing to accept complaints in connection with deficiencies.
We accept discounted orders exclusively during the time of discount offer. In case the buyer was unable to purchase the product during the time of discount offer/campaign from the online shop, it is not possible to place an order via phone/e-mail or modify the order. The buyer has the right to withdraw the order within 30 days of placing the order, but in this case, it is not possible to have discount.
Be careful. If you do not intend to settle your invoice in Forint, please contact us via the following e-mail address. If the country of delivery is not listed, contact us via firstname.lastname@example.org for further information about the terms of delivery.
In case of orders from abroad, only credit card payment is accepted.
Fees of delivery:
Fee in Hungary: HUF 990, it is free of charge in case of orders over HUF 20 000.
Romania: up to 2 kg: HUF 2990, EUR 10, in case of order over 2 kg, contact our Customer Service.
Zone 1 (Austria, Slovakia): HUF 5990, EUR 20
Zone 2 (the Czech Republic, Croatia, Poland, Germany, Slovenia): HUF 5990, EUR 20
Zone 3 (Belgium, Bulgaria, the United Kingdom, France, the Netherlands, Luxemburg, Monaco, Italy, Vatican, Ireland): HUF 5990, EUR 20
Zone 4 (Denmark, Finland, Greece, Latvia, Latvia, Portugal, Spain, Sweden, Estonia): HUF 6990, EUR 25
Zone 5 (Andorra, Gibraltar, the Canaries, Liechtenstein, Norway, San Marino, Switzerland): HUF 8490, EUR 30
In case of purchase over 1 kg in countries in the zone, contact our Customer Service.
Payment methods in the online shop:
Cash on delivery: You should pay the courier in cash.
By credit card: via SimplePay
Pre-payment: You can settle your invoice after placing your order. We send a pro forma invoice via e-mail in case it is required. Write your order number in the comment box of your transfer. Complete your transfer to the following bank account numbers:
Nutrimed Étrendkiegészítő Kft.
OTP BANK HUF account:
Bank account number: 11738008-21459193-00000000
SWIFT/BIC Code: OTPVHUHB
OTP BANK EUR account:
Bank account number: 11763385-52563883-00000000
SWIFT/BIC Code: OTPVHUHB